SUPPORT™ Program
A Program of Reimbursement Support and Patient Assistance Services
To ease the health care reimbursement process, the SUPPORT™ Program was designed to help patients who have been prescribed ISENTRESS.
The SUPPORT™ Program is a 2-part program that consists of free reimbursement support services and a patient assistance program for eligible individuals through a single toll-free call to 1-800-850-3430, Monday through Friday, 9 am to 6 pm ET. In addition, callers can leave a confidential message 24 hours a day.
1. Reimbursement Support Servicesa
SUPPORT™ Program Specialists will help you and your Health Care Provider answer questions related to insurance coverage and reimbursement.
2. Patient Assistance for Eligible Patientsb
A Program Specialist can help you apply for the patient assistance program, which provides ISENTRESS free of charge to eligible patients who do not have insurance coverage.
For more information please visit: merck.com/merckhelps/support-program.
aReimbursement Support Services are offered through Merck Sharp & Dohme Corp., a subsidiary of Merck & Co., Inc.
bPatient Assistance Services are offered through the Merck Patient Assistance Program, Inc.